Your complete satisfaction is guaranteed on all Rhinotek™ supplies, including replacement
cartridges. We guarantee that your Rhinotek™ supply is free from defects in material and
workmanship. Under normal use and storage, this supply is guaranteed to perform as well
or better than the Original Equipment Manufacturer's (OEM) supply.
If you are not satisfied with your Rhinotek™ supply, please call Rhinotek™ Customer
Service Department at 1-800-748-6664 during regular business hours 7:30am - 4:30pm,
Monday - Friday PST to obtain an RMA number. Rhinotek products are manufactured to
such exacting standards that if our product is verified as the source of any damage to your
printer, we will repair or replace the printer absolutely FREE. Any product returned without
an RMA will be refused. Products damaged in transit require reporting within 10 days of
receipt.
Should you incur a repair bill as a result of a Rhinotek™ supply, simply call our technical
service department. They will have the cartridge shipped to our quality assurance center at
Rhinotek's expense. Please include the bill and a signed statement from your service
technician detailing the cause of the damage. We will quickly review your claim. If
Rhinotek's service technician determines that the cartridge is defective and caused the
problem, Rhinotek will credit you for any damage to your printer.
Our confidence in this product allows us to make this guarantee.
Crisp, razor sharp output and less then 0.5% defective rate-lowest in industry
ISO-9002 certified manu facturing- virgin cartridges with new parts versus drill/fill
Third Party (RIT) testing on
randomly selected products by Rochester Institute of Technology
An Award-winning corporation with a 25-year history who donates money annually to the LEWA
foundation to save the Rhino!
100% Product Guaranteed -
Rhinotek products are 100% guaranteed to meet OEM warranty and compatibility standards
30-Day Satisfaction Guarantee – if you're not completely satisfied with your purchase simply ex-change or return it within 30 days
Exclusive! Printer Replacement Guarantee – if our product is verified as the source of any damage to your printer, we'll repair or replace the printer absolutely FREE
Toll-Free Customer Service and Support
Rhinotek saves you 25-60% off of OEM prices
Higher page yields (print as many as 20% more pages per cartridge), which means you'll use fewer cartridges per printer, per year
Rhinotek provides more in-box value than the OEM's like our FREE Printer Cleaning Kit with every laser cartridge